[data-v-05d83c28] .el-list-enter-active,[data-v-05d83c28] .el-list-leave-active{transition:opacity .18s ease}[data-v-05d83c28] .el-list-enter,[data-v-05d83c28] .el-list-leave-active{transform:none;opacity:0}[data-v-05d83c28] .el-upload--picture-card{transition:border-color .2s,background-color .2s,color .2s}.multi-select-upload__trigger[data-v-05d83c28]{display:flex;flex-direction:column;align-items:center;justify-content:center;width:100%;height:100%;line-height:1.2}.multi-select-upload__trigger span[data-v-05d83c28]{margin-top:.5rem;color:#909399;font-size:.75rem}.multi-select-upload.is-dragover[data-v-05d83c28] .el-upload--picture-card{border-color:#409eff;color:#409eff;background:#ecf5ff}.multi-select-upload__file[data-v-05d83c28]{position:relative;width:100%;height:100%;border-radius:.25rem;overflow:hidden;background:#f5f7fa}.multi-select-upload__mask[data-v-05d83c28]{position:absolute;top:0;right:0;bottom:0;left:0;z-index:3;display:flex;align-items:center;justify-content:center;color:#fff;font-size:1.375rem;background:rgba(0,0,0,.45)}.multi-select-upload__file.is-uploading .el-upload-list__item-actions[data-v-05d83c28]{display:none}.multi-select-upload__file .el-upload-list__item-thumbnail[data-v-05d83c28]{width:100%;height:100%;object-fit:cover;display:block}.multi-select-upload__file video.el-upload-list__item-thumbnail[data-v-05d83c28]{opacity:0;transition:opacity .2s}.multi-select-upload__file video.el-upload-list__item-thumbnail.is-loaded[data-v-05d83c28]{opacity:1}.multi-select-upload__video-flag[data-v-05d83c28]{position:absolute;top:.25rem;right:.25rem;width:1.375rem;height:1.375rem;display:flex;align-items:center;justify-content:center;border-radius:50%;background:rgba(0,0,0,.55);color:#fff;font-size:.875rem;z-index:2;pointer-events:none}.video-preview-dialog[data-v-05d83c28] .el-dialog{margin-top:8vh;background:#000;border-radius:.5rem;overflow:hidden;box-shadow:0 .75rem 2.5rem rgba(0,0,0,.6)}.video-preview-dialog[data-v-05d83c28] .el-dialog__header{position:absolute;top:0;right:0;z-index:10;padding:0;background:transparent}.video-preview-dialog[data-v-05d83c28] .el-dialog__title{display:none}.video-preview-dialog[data-v-05d83c28] .el-dialog__headerbtn{top:.75rem;right:.75rem;width:2rem;height:2rem;font-size:1.125rem;border-radius:50%;background:rgba(0,0,0,.5);transition:background .2s}.video-preview-dialog[data-v-05d83c28] .el-dialog__headerbtn:hover{background:rgba(0,0,0,.8)}.video-preview-dialog[data-v-05d83c28] .el-dialog__close{color:#fff}.video-preview-dialog[data-v-05d83c28] .el-dialog__body{padding:0;background:#000;line-height:1}.video-preview-player[data-v-05d83c28]{width:100%;max-height:80vh;display:block;outline:none;background:#000}.hl-text__hit[data-v-35390d98]{padding:0 .0625rem;color:#1f2d3d;background:#ffe58f;border-radius:.125rem}.help-page[data-v-a4bb6882]{background:#fff;min-height:calc(100vh - 6.25rem)}.help-search[data-v-a4bb6882]{display:flex;align-items:center;gap:.75rem;max-width:100%;margin-bottom:1rem}.help-search__input[data-v-a4bb6882]{width:16.25rem}.help-tab-row[data-v-a4bb6882]{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;max-width:100%;border-bottom:.0625rem solid #ebeef5}.help-tab-row[data-v-a4bb6882] .el-tabs__header{margin-bottom:0}.help-tab-row[data-v-a4bb6882] .el-tabs__nav-wrap:after{background-color:transparent}.help-tabs[data-v-a4bb6882]{flex:1;min-width:0}.help-content[data-v-a4bb6882]{padding:.5rem 0 1.25rem}.faq-list[data-v-a4bb6882]{max-width:100%}.faq-item[data-v-a4bb6882]{border-bottom:.0625rem solid #f2f3f5}.faq-item[data-v-a4bb6882]:last-child{border-bottom:none}.faq-question[data-v-a4bb6882]{display:flex;align-items:center;gap:.5rem;padding:.875rem 0;font-size:.875rem;font-weight:600;color:#303133;cursor:pointer;user-select:none;transition:color .2s}.faq-question[data-v-a4bb6882]:hover{color:#409eff}.faq-question__text[data-v-a4bb6882]{flex:1;min-width:0;word-break:break-all}.faq-question__arrow[data-v-a4bb6882]{flex-shrink:0;font-size:.875rem;color:#c0c4cc;transition:transform .2s}.faq-question__arrow.is-open[data-v-a4bb6882]{transform:rotate(180deg)}.faq-answer[data-v-a4bb6882]{display:flex;align-items:flex-start;gap:.5rem;padding-bottom:1rem}.faq-answer__text[data-v-a4bb6882]{flex:1;min-width:0;font-size:.875rem;line-height:1.9;color:#606266}.faq-answer__text p[data-v-a4bb6882]{margin:0;word-break:break-all}.faq-badge[data-v-a4bb6882]{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:1.25rem;height:1.25rem;margin-top:.0625rem;border-radius:.25rem;font-size:.75rem;font-weight:700;line-height:1}.faq-badge--q[data-v-a4bb6882]{background:#ecf5ff;color:#409eff}.faq-badge--a[data-v-a4bb6882]{background:#f4f4f5;color:#909399}.delivery-list[data-v-a4bb6882]{max-width:100%;display:grid;grid-template-columns:repeat(auto-fill,minmax(17rem,1fr));gap:.75rem}.delivery-list>.help-empty[data-v-a4bb6882]{grid-column:1/-1}.delivery-item[data-v-a4bb6882]{display:flex;align-items:center;gap:.75rem;padding:.625rem .875rem;border:.0625rem solid #ebeef5;border-radius:.5rem;background:#fff;transition:border-color .2s,box-shadow .2s}.delivery-item[data-v-a4bb6882]:hover{border-color:#c6d9ff;box-shadow:0 .125rem .75rem rgba(60,105,218,.12)}.delivery-item__icon[data-v-a4bb6882]{flex-shrink:0;width:2.25rem;height:2.25rem;border-radius:.375rem;overflow:hidden}.delivery-item__icon-error[data-v-a4bb6882]{display:flex;align-items:center;justify-content:center;width:100%;height:100%;font-size:1rem;color:#c0c4cc;background:#f5f7fa}.delivery-item__info[data-v-a4bb6882]{flex:1;min-width:0}.delivery-item__name[data-v-a4bb6882]{display:block;font-size:.875rem;font-weight:600;color:#111;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.delivery-item__contact[data-v-a4bb6882]{display:flex;align-items:baseline;justify-content:space-between;gap:.5rem;margin-top:.1875rem}.delivery-item__mobile[data-v-a4bb6882]{font-size:.9375rem;font-weight:600;letter-spacing:0.1875rem;color:#3c69da;white-space:nowrap}.delivery-item__date[data-v-a4bb6882]{flex-shrink:0;font-size:.75rem;color:#999;white-space:nowrap}.feedback-list[data-v-a4bb6882]{max-width:100%}.feedback-table[data-v-a4bb6882] th.el-table__cell{font-weight:600;letter-spacing:0.3125rem;color:#fff;background:linear-gradient(180deg,#4b76e0,#3c69da);border-right-color:hsla(0,0%,100%,.16);border-bottom-color:#3c69da}.feedback-table[data-v-a4bb6882] .el-table__body td.el-table__cell{color:#303133}.feedback-images[data-v-a4bb6882]{display:flex;align-items:center;justify-content:center;gap:.25rem}.feedback-images__item[data-v-a4bb6882]{width:2.125rem;height:2.125rem;border-radius:.25rem;overflow:hidden;cursor:pointer}.feedback-muted[data-v-a4bb6882]{color:#c0c4cc}.feedback-status.is-replied[data-v-a4bb6882]{color:#67c23a}.feedback-status.is-unreplied[data-v-a4bb6882]{color:#e6a23c}.help-empty[data-v-a4bb6882]{padding:3.75rem 0;font-size:.875rem;color:#909399;text-align:center}.help-rule[data-v-a4bb6882] mark.help-hl{padding:0 .0625rem;color:#1f2d3d;background:#ffe58f;border-radius:.125rem}.help-rule[data-v-a4bb6882] .rule-view{max-width:100%;padding:.375rem 0 .625rem}.help-rule[data-v-a4bb6882] .rule-note{margin:0 0 .875rem;padding-left:.75rem;font-size:.8125rem;line-height:1.9;color:#303133;border-left:.1875rem solid #3c69da}.help-rule[data-v-a4bb6882] .rule-note--indent{text-indent:2em;border-left-color:#c9dcfb}.help-rule[data-v-a4bb6882] .rule-table{width:100%;table-layout:fixed;border-collapse:separate;border-spacing:0;font-size:.8125rem;color:#303133;background:#fff;border:.0625rem solid #e3e9f2;border-radius:.5rem;overflow:hidden;box-shadow:0 .0625rem .1875rem rgba(31,45,61,.05)}.help-rule[data-v-a4bb6882] .rule-table td,.help-rule[data-v-a4bb6882] .rule-table th{padding:.6875rem .875rem;line-height:1.8;text-align:center;vertical-align:middle;word-break:break-all;border-right:.0625rem solid #edf1f7;border-bottom:.0625rem solid #edf1f7}.help-rule[data-v-a4bb6882] .rule-table th{font-weight:600;color:#fff;letter-spacing:0.3125rem;background:linear-gradient(180deg,#4b76e0,#3c69da);border-right-color:hsla(0,0%,100%,.16);border-bottom-color:#3c69da}.help-rule[data-v-a4bb6882] .rule-table thead tr:first-child th:first-child{border-top-left-radius:.4375rem}.help-rule[data-v-a4bb6882] .rule-table thead tr:first-child th:last-child{border-top-right-radius:.4375rem}.help-rule[data-v-a4bb6882] .rule-table td:last-child,.help-rule[data-v-a4bb6882] .rule-table th:last-child{border-right:none}.help-rule[data-v-a4bb6882] .rule-table tbody tr:last-child td{border-bottom:none}.help-rule[data-v-a4bb6882] .rule-table tbody tr:last-child td:first-child{border-bottom-left-radius:.4375rem}.help-rule[data-v-a4bb6882] .rule-table tbody tr:last-child td:last-child{border-bottom-right-radius:.4375rem}.help-rule[data-v-a4bb6882] .rule-table td[rowspan]{font-weight:500;color:#1f2d3d;background:#f8fafd}.help-rule[data-v-a4bb6882] .rule-table tbody tr:hover td,.help-rule[data-v-a4bb6882] .rule-table tbody tr:hover td[rowspan]{background:#f2f7ff}.help-rule[data-v-a4bb6882] .rule-table--inner{font-size:.75rem;border-radius:.375rem;box-shadow:none}.help-rule[data-v-a4bb6882] .rule-table--inner td,.help-rule[data-v-a4bb6882] .rule-table--inner th{padding:.375rem .625rem;line-height:1.6;border-right:.0625rem solid #ebf0f7;border-bottom:.0625rem solid #ebf0f7}.help-rule[data-v-a4bb6882] .rule-table--inner th{color:#3c69da;letter-spacing:0;background:#edf4ff;border-right-color:#dbe7fb;border-bottom-color:#dbe7fb}.help-rule[data-v-a4bb6882] .rule-table--inner thead tr:first-child th:first-child{border-top-left-radius:.3125rem}.help-rule[data-v-a4bb6882] .rule-table--inner thead tr:first-child th:last-child{border-top-right-radius:.3125rem}.help-rule[data-v-a4bb6882] .rule-table--inner tbody tr:last-child td{border-bottom:none}.help-rule[data-v-a4bb6882] .rule-table--inner tbody tr:last-child td:first-child{border-bottom-left-radius:.3125rem}.help-rule[data-v-a4bb6882] .rule-table--inner tbody tr:last-child td:last-child{border-bottom-right-radius:.3125rem}.help-rule[data-v-a4bb6882] .rule-table--inner tbody tr:hover td{background:#f7faff}.help-rule[data-v-a4bb6882] .rule-sub{display:block;margin-top:.125rem;font-size:.75rem;font-weight:400;color:#6b7a90}.feedback-form[data-v-a4bb6882]{padding:.25rem 0}.feedback-row[data-v-a4bb6882]{display:flex;align-items:flex-start;gap:.75rem}.feedback-row+.feedback-row[data-v-a4bb6882]{margin-top:1.125rem}.feedback-row[data-v-a4bb6882]>:last-child{flex:1;min-width:0}.feedback-label[data-v-a4bb6882]{flex-shrink:0;width:4.75rem;padding-top:.5rem;font-size:.875rem;line-height:1.4;color:#606266}.feedback-footer[data-v-a4bb6882]{display:flex;align-items:center;gap:1rem}.feedback-footer .el-button[data-v-a4bb6882]{flex:1;min-width:6.875rem;margin-left:0}